What Is a Behavioral Interview?

An entrepreneur's guide to behavioral interviews.

© Bonny Albo

Apr 12, 2007
Behavioral Interview, Razvan Caliman
What's this thing called behavioral interviewing, and why is it important to my small business?

What is a Behavioral Interview?

A behavioral interview is essentially a different type of job interview, where the applicant is asked to show his or her skills, knowledge and experience to demonstrate their mastery of a particular competency.

Behavioral interviews, instead of asking a potential staff member if they can do something, are asking if they've done it before, and to provide examples. Therefore, the basic premise of behavioral interviews is that past performance is an excellent tool to predict one's future job performance.

What Are These Competencies You Speak Of?

Competencies are the main focus of a behavioral interview, for several reasons. First and foremost, competencies are taken directly from a job description, making it easier for any entrepreneur to interview. Asking the interviewee questions directly related to the predetermined competencies to determine their employment suitability therefore becomes simple and straightforward. As well, competencies help with the narrowing down of candidates, since it's fairly easy to tell in the end, using a competency chart, who's the best fit for your organization.

And finally, they're fun. Entrepreneurs can easily deviate from the boring, same old, "So tell me about yourself?" open-ended questions that really don't tell anyone anything. Instead, behavioral interview questions provide the applicant an opportunity to shine and show exactly what they can bring along to any entrepreneurial venture.

Sample Behavioral Interview Competencies

To provide a general idea as to what kinds of competencies many entrepreneurs look for in their future employees, review this list (all links point to questions focused specifically on that job competency):

Sample Behavioral Interview Questions

Behavioral interview questions differ dramatically from other forms of job interviewing. To demonstrate:

  • Did you supervise anyone at your last job?

... is not a behavioral interview question. However,

  • Tell me about the staff you supervised at your last job. What kind of management style did you use, and how did you come about that process? Be specific.

... is a behavioral interview question, because it asks the interviewee to describe specific situations and details related to their performance.

Another behavioral question would be,

  • Have you ever not made a sales target? Tell me what happened, and what you would do differently today if faced with a similar situation.

Whereas a non behavioral question might sound something like this:

  • What were your total sales last year?

More Information on Behavioral Interviewing

Since this article is one in a series on behavioral interviewing, your next suggested step is to read one of the following articles for more information:


The copyright of the article What Is a Behavioral Interview? in Entrepreneurs is owned by Bonny Albo. Permission to republish What Is a Behavioral Interview? in print or online must be granted by the author in writing.


Behavioral Interview, Razvan Caliman
       


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